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We post weekly tips, tricks, and marketing advice to help grow your business.
Tuesday Tip #6: Responding To Reviews
Some things never change. People will always have an opinion. What has changed are the pedestals and platforms that have been provided for everyone to voice said opinion. For today’s Tuesday Tip, we’re going to share some advice on responding to online reviews.
Tuesday Tip #2: Communicating With Your Customers
We all have different preferred methods of contact. As a business owner, you’re most likely already stretched pretty thin so it’s important to ensure you’re not setting yourself up to fail by advertising contact methods you can’t keep up with.
How To Handle Difficult Customers: Invaluable Tips From My Time In A Call Center
... The satisfaction of turning the most irate customer into someone who asks to speak to my supervisor to compliment my service … well, that right there was priceless. So how did I do it? How do I continue to use those skills in everyday life? I’m feeling generous so I’m going to let you in on my secrets.